Effective Date: September 1, 2024

1. Introduction

Welcome to SimpleHome. This Privacy Policy explains how we use and protect the information we collect through SMS communications. We are committed to safeguarding your privacy and ensuring that your personal information is handled with care and respect.

2. Information We Collect

When you engage with us via SMS, we may collect the following types of information:

• Personal Information: Such as your name, phone number, and any other information you provide to us in your messages.

• Usage Data:** Information about how you interact with our SMS messages, including response rates and any actions you take based on our messages.

3. How We Use Your Information

We use the information collected through SMS communications for the following purposes:

• Service Delivery: To provide you with information, updates, and customer support related to our products or services.

• Feedback and Improvement: To gather feedback and improve our services and communication strategies.

4. Your Consent

By providing us with your phone number and engaging with our SMS communications, you consent to receive SMS messages from us. You may opt-out of receiving SMS messages at any time by following the instructions provided in our messages, such as replying with “STOP,” or by contacting us directly.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners or service providers who assist us in delivering SMS communications and related services. These partners are bound by confidentiality agreements and are prohibited from using your information for any other purposes.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once it is no longer needed, we will securely delete or anonymize your information.

8. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.

• Correction: Request correction of any inaccuracies in your personal information.

• Deletion: Request deletion of your personal information, subject to certain legal obligations.

• Opt-Out: Opt-out of receiving further SMS communications from us at any time.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the effective date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS communications, please contact us at:

SimpleHome

516 Business Center Drive, Birmingham, AL 35244

michael@simplehomellc.com

205-225-9524

Thank you for your trust in SimpleHome. We are dedicated to protecting your privacy and ensuring a positive experience with our SMS communications.